Your Mission #5: Manage Unit Performance

Managing the performance of your business unit, regardless of its size, is the most important contribution you can make to the ongoing success of the business as a whole. It is when managers avoid or abrogate this responsibility that serious problems begin to take root and grow. Poor performance is tolerated and the signal to good performers is that their efforts don’t count for much. Why manage performance? Why would you bother managing unit performance? There are a lot of good reasons for doing performance management well and these are a few of the most important: It makes positive contributions [...]

Your Mission #1: Enable your team to create value

As a manager you are in the business of value creation Whether you have just taken over a new unit or you have been managing it for some time, the value created for your organisation has to be understood if you and your team are to be effective. Also, being able to communicate that value goes a long way to building business focus for the unit and establishing trust with your other stakeholders. As the manager, you should also have a strong understanding of how this value is created by your unit both individually and collectively.  While you may [...]