Information Technology has a direct effect on the competitiveness, productivity and performance of your organisation. Its primary value is to enable better decision-making or improved operational efficiency, however, its effect within your organisation and industry is far more disruptive and influential through these two levers. The key point, however, is that the technology itself is not the principal factor but rather the people who use, manage and deploy it.
Organisations make too many IT investments on the basis that the technology will miraculously solve management problems. Often, there is no clear plan to realise and track the benefits or adapt to new ways of working. IT strategy must take account of every one of these basic business issues if it is to deliver outcomes that create value. While your technology suppliers are part of this process, you must build business capabilities that extend far beyond technical mastery, into service leadership, capability development and organisational change.
Our disciplined approach to IT Strategy begins and ends with the business objectives to frame, design and disseminate a relevant IT Strategy, aligned and engaged with the business.
Linking business strategy with the enabling capability of IT is essential to business success today. We work with you to:
- Bridge the gap between business and IT to facilitate effective, meaningful communication, speaking the language of business and placing IT in the context of the business;
- Prepare and develop IT Investment business cases with clear benefits, relevance and actions to enhance business performance;
- Create the benefits realisation plans and the management system required to demonstrate clear progress;
- Create, design, assess and evaluate you IT portfolio, programs and projects;
- Assess, design and implement technology driven, change management programs.
There is a role for IT to lead change initiatives, but doing so must demonstrate strong business focus and a clear understanding of the business’ priorities. Even when the business doesn’t know what it wants or need IT must be able to bridge that gap, if it is to have a credible role to play.