Your Mission #4: Understand Motivation – Part 2

Managing motivation: an opportunity and a challenge It is one thing to understand the nature and dynamics of motivation and quite another to apply that understanding as a manager. It is the difference between “knowing how” and “knowing that” as Gilbert Ryle expressed it and it is also the key message of the books “The knowing-doing gap” or “Execution: the discipline of getting things done”. Your primary responsibility as the manager is to create the environment within which people can motivate themselves. In this respect it is more akin to a facilitator than as a controller. You need to be [...]

Your Mission #1: Enable your team to create value

As a manager you are in the business of value creation Whether you have just taken over a new unit or you have been managing it for some time, the value created for your organisation has to be understood if you and your team are to be effective. Also, being able to communicate that value goes a long way to building business focus for the unit and establishing trust with your other stakeholders. As the manager, you should also have a strong understanding of how this value is created by your unit both individually and collectively.  While you may [...]

Values – An Interlude

Individual values and those that collectively form into organisational values underpin performance in every sense. We carry them with us everywhere and unconsciously part of every interaction we have. Ideo is a design and innovation consulting firm that is known for its creativity and leadership in building business capability. The values set out in this presentation emphasise the human elements of creativity and innovation that are so often clouded by an over-emphasis on technology. Its worth remembering that it is human action and thought that gives effect to the useful application of technology to business, social and cultural challenges, not [...]

By |January 11th, 2014|Design, Organisational Change, Videos|0 Comments

Readiness and Commitment to Change

The Eiger-Nordwand, or North Wall of the Eiger, in Switzerland, is said to be one of the most iconic climbs in the Alps. Its orientation, size, structure and history make it a magnet for all aspiring climbers and its history is littered with tragedy and triumph in adversity. According to those who have completed it, from the first ascent in 1938 by a team of Germans and Austrians over 3 days, to Ueli Steck's record of just under 3 hours in 2008, you need to be both mentally and physically prepared for a great challenge. In addition, they say, there [...]

Understanding Business Value is Everything

The retail industry is hurting in Australia. The internet has been blamed for a significant shift in buyer behaviour to online purchases, exploiting the $1000 threshold exemption for the Goods and Services Tax (GST). While this might be true, my experience as an online and in-store buyer suggests a number of other factors that might be at play. In looking to purchase a copy of the book, Game of Thrones, for my daughter, I went into a local retailer considered to be 'high-end' on a Saturday afternoon. Having found the book I went to three separate counters to conclude the [...]

By |September 18th, 2013|Business Results, Organisational Change, Strategy|0 Comments